At this challenging time, we know many older and vulnerable people across the district are in need of support. For those of you without family, friends and neighbours to turn to, we want to reassure you that we are ‘Here to HELP’.
We are working closely with Ripon Community House to respond to your needs. Our dedicated volunteers will be working with us to offer the following support during the COVID-19 outbreak:
Food shopping and essential items – if you need help with getting in food supplies, we will ask a trusted and vetted volunteer to get them for you. We can also put you in touch with local suppliers who may be able to deliver to your door.
Prescription pick up – our trusted volunteers will collect your prescription from the pharmacist or doctor and deliver to your door.
Phone befriending – we can give you a regular call to offer a listening ear and a chat
Information and signposting – to other sources of support in the community
Please note: our regular Driving Force service is currently suspended and will only be relaunched when we feel it is safe to do so.
How to contact us
Please call between 9am and 4pm Monday to Friday and PLEASE LEAVE A MESSAGE. Some of the team are back in the office but most are working remotely and will pick your messages up and get back to you as soon as we can.
Other support available
For support in other areas of our district, please contact your local Community Support Organisation (CSO):
- Knaresborough & villages – Knaresborough Connectors on 07593 882 340
- Boroughbridge & villages – Boroughbridge Community Care on 01423 324504
- Nidderdale – Nidderdale Plus on 01423 714953
- Masham & villages – Masham Community Information Office on 01765 680200
These are limited, weekday services. People with more needs and urgent need should contact the North Yorkshire County Council Customer Service Centre on 01609 780780, 7 days a week between 8am – 5.30pm
If you require help with transport
The government has set up the Good Sam scheme offering patient transport. Please contact your GP or the department at the hospital and asked to be referred to the scheme or to use the Yorkshire Ambulance Service Patient Transport.
Please remember to follow government guidance about good hygiene and social distancing. Please do call on us if you are older and/or living without a support network and we will do our very best to help.
Sign up as a Here to HELP volunteer
Our fantastic team of volunteers has already helped with well over 3,000 tasks for people in need throughout the crisis. If you’re over 18 years of age, healthy and not at high risk (see NHS guidelines) you can sign up at the links below to become a Here To HELP Volunteer and help others in Harrogate or Ripon. This involves assisting with tasks such as food shopping and piking up prescriptions for the most vulnerable in our community. Please apply here:
Read more about how you can play your part and find out where to turn for safe and trusted support on the HADCA website.