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    Please get in touch with us using the enquiry form above or via:


    Harrogate Community House

    Community House
    46-50 East Parade
    HG1 5RR
    Tel: 01423 813090

    Customer Compliments and Complaints Procedure

    We aim to provide our clients with the best possible service. Customer feedback is always welcomed to help us improve the way we work.

    HADCA recognises that there may be occasions when users of our service feel or perceive that the quality or level of service falls short of what they would reasonably expect. We would also like to hear from you with any suggestions for improvement or where things have worked well.

    Download and print this form and return it to:

    The Chief Executive

    Harrogate & District Community Action

    Community House

    46-50 East Parade


    HG1 5RR

    Or email

    All complaints will be investigated and treated in strict confidence

    Privacy statements

    HELP and its parent charity, HADCA, take your privacy very seriously. Please find below our privacy statements

    Privacy Statement HELP Clients (January 2024)

    Privacy Statement Volunteers (January 2024)

    Privacy Statement HADCA (January 2024)


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